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CATALOGUE A–G

Seven service lines, scoped to deliverables.

Every engagement is quoted against a defined list of deliverables — an assessment, a report, a trained and certified team, an action plan someone can execute on Monday. No fixed price list, because no two networks have the same gap.

SERVICE LINES
7
DELIVERABLES
43
COMPETENCE LADDER
L1–L5
SERVICEA

Technical Training

Improve technical competence.

Training is scoped from a technical assessment, not from a fixed catalogue. Programs run from foundational vehicle systems through advanced diagnostics, CAN communication, commercial-vehicle transmissions and high-voltage systems — at the competence level your technicians are actually at.

Deliverables

  • Needs assessment
  • Training program
  • Theory
  • Practical training
  • Evaluation
  • Certification
  • Follow-up
Automotive technicians following a hands-on training session in a workshop.
SERVICEB

Technical Audit

Evaluate workshop and technical performance.

A structured audit of how the workshop actually runs — workflow, job cards, diagnostic process, technician competence, equipment, preventive maintenance and after-sales handling — closed out with a gap analysis and a corrective action plan you can execute.

Deliverables

  • Site assessment
  • Competency assessment
  • Equipment assessment
  • Process assessment
  • Gap analysis
  • Audit report
  • Corrective action plan
Engineer carrying out a technical audit of workshop equipment and processes.
SERVICEC

Technical Support

Help teams solve difficult technical cases.

We work as an external technical-support partner on the faults that stay open: intermittent electrical, network communication, repeat failures and warranty-sensitive cases. Remote first, on site when the vehicle needs to be in front of someone.

Deliverables

  • Case analysis
  • Remote support
  • Field support
  • Root-cause analysis
  • Technical recommendation
  • Follow-up
SERVICED

Field Engineering

Provide engineering capability in real operating environments.

Inspection, investigation and validation carried out where the vehicles work — in the yard, on the route, in the bay. Field evaluation of new models, failure investigation on units already in service, and technical feedback collected in a form an OEM can act on.

Deliverables

  • Vehicle inspection
  • Technical investigation
  • Field testing
  • Failure analysis
  • Engineering report
Field engineer inspecting vehicles in a working fleet environment.
SERVICEE

EV / PHEV & High-Voltage

Prepare companies for electrification.

High-voltage safety first, then capability: battery systems, electric powertrain, inverters, BMS, thermal management, charging and HV diagnostics. We assess what the workshop and the technicians can safely handle today, and what has to change before EV volume lands.

Deliverables

  • EV readiness assessment
  • HV training
  • Technician competency assessment
  • Workshop assessment
  • EV after-sales strategy
Electric vehicle connected to a charging station.
SERVICEF

OEM Market Support

Help international automotive companies establish technical capability in Morocco.

For an OEM entering Morocco or North Africa, we run the technical side of the launch: market technical assessment, dealer and workshop readiness evaluation, technician training and certification, after-sales setup — and we keep the technical conversation running between headquarters and the local network afterwards.

Deliverables

  • Technical market assessment
  • Dealer readiness
  • Workshop readiness
  • Training
  • Certification
  • Technical support
  • After-sales setup
Vehicle on a lift inside a dealer service bay.
SERVICEG

Fleet Engineering

Improve fleet reliability and maintenance performance.

We look at the fleet as an engineering problem: which failures repeat, what the maintenance plan actually prevents, where the workshop loses time, and which competence gap is behind the recurring jobs. Then we fix the plan and train the people running it.

Deliverables

  • Fleet technical audit
  • Maintenance analysis
  • Failure analysis
  • Technician training
  • Preventive maintenance strategy
  • Technical reporting
Aerial view of rows of new light commercial trucks parked in a distribution yard.
COVERAGE

The systems we are asked about most.

Conventional and electrified, passenger and heavy — including the transmission families that keep Moroccan fleets off the road.

Passenger vehicles

  • Engine systems
  • Transmission
  • Braking
  • Steering and suspension
  • Electrical systems
  • Diagnostics
  • CAN bus
  • LIN bus
  • ADAS fundamentals

Commercial vehicles

  • Diesel engines
  • Heavy-duty diagnostics
  • Automated manual transmissions
  • Pneumatic systems
  • Hydraulic systems
  • Braking systems
  • Retarders
  • CAN communication
  • Preventive maintenance

Transmission specialisms

  • ZF TraXon
  • Volvo I-Shift
  • Voith
  • Ecolife
  • Transmission diagnostics
  • Clutch and actuator systems

EV / Hybrid

  • EV architecture
  • HV safety
  • Battery systems
  • Electric motors
  • Inverters
  • Charging systems
  • BMS
  • Thermal management
  • HV diagnostics
PACKAGES

Common starting points.

Most clients begin with one of these, then move to a recurring technical contract once the first report has been acted on.

Starter TechnicalSmaller organizations testing the approach.
Technical assessmentOne auditTraining sessionAction plan
Dealer DevelopmentImporters and dealer groups.
Dealer auditTechnician assessmentTrainingCertificationFollow-up
EV ReadinessNetworks preparing for electrified volume.
EV / HV workshop assessmentTechnician competency assessmentHV safety trainingEquipment assessmentEV action plan
OEM EntryManufacturers entering Morocco.
Technical market assessmentDealer / workshop evaluationTechnical trainingCertificationLaunch support
Fleet ReliabilityFleets carrying recurring downtime.
Fleet technical auditMaintenance analysisFailure analysisTechnician trainingImprovement plan

Pricing depends on participants, duration, specialisation, travel, equipment and audit scope. We quote each engagement individually rather than publishing a rate card — and we will tell you when a smaller first project is the sensible way in.

NEXT STEP

A technical problem, a competence gap, or a technology landing before the workshop is ready.

Tell us which one it is. We will assess it, solve it, and leave the capability behind so your team can manage it without us.